Guy's hospital

Location Details


Great Maze Pond

t: 020 7188 7188

Facilities for the visually impaired or blind Assisted wheelchair access Non assisted wheelchair access Customer toilet facilities Accessible toilets Induction loop available Customer parking facilities Accessible car parking Low Payment Counters including clipboards, dropdown counters, lap trays and portable chip & pin Low Reception/Information counters available. Automatic doors present Customer lift provided Accessible lift provided Parent with pushchair access Baby changing facilities

Access information: Direct Enquiries Assessed

Access in Summary


Guy's hospital is very well served by public transport. London Bridge station is a short walk from the hospital, and the route from the station is level and step free throughout. London Bridge is a major transport interchange with links to National Rail, London Underground and local bus services.

Car park and drop off

Visitors and patients should be aware that parking at Guy's hospital is extremely limited, and it is advisable to use public transport if possible. There is a small car park directly outside the main entrance, which offers a limited number of accessible parking bays for blue badge holders. This car park also serves as a pick-up and drop-off area. Access from the car park to the main entrance is level and step free throughout.

Access at entrance

The main entrance for Guy's hospital is located on Great Maze Pond. There are two large, automatic revolving doors, which can be slowed down for ease of access. There is also an accessible entrance to the right of the revolving doors, which has a large, automatic sliding door. Access on the approach to and at either entrance is step free and level throughout. There is a secondary entrance into the hospital on St. Thomas street, which also has automatic doors and level access.


The main reception for the hospital is located just inside the main entrance. There is a low counter and an induction loop system is fitted. Patients or visitors seeking directions around the hospital, or for other general queries, should seek assistance here.


There are several areas within the hospital serving food and refreshments, and seating areas provided in the main reception and the atrium on the ground floor. There are accessible toilet facilities within the main reception area and within most departments on each floor of the hospital. The hospital shop, located on the ground floor, sells food, drinks, gifts and newspapers amongst other items.

Access to all areas

Step free access is provided to every department, ward and area within the hospital. There are six main lifts, A-F, which serve all floors of the hospital between them. All of the lifts are considered to be accessible and will be large enough to accommodate a wheelchair if required.

Access Symbols Explained:

  • Facilities for the visually impaired or blind We provide facilities for people who are visually impaired. For example: Braille formats, large print, audio tapes etc.
  • Assisted wheelchair access Wheelchair access into our premises is possible with assistance.
  • Non assisted wheelchair access Full, non-assisted, wheelchair access into our premises is possible.
  • Customer toilet facilities We provide customer toilets.
  • Accessible toilets We have fully accessible toilets installed at our premises.
  • Induction loop available An induction loop has been installed to benefit our hard of hearing customers.
  • Customer parking facilities We provide customer car parking.
  • Accessible car parking We provide accessible car parking spaces for disabled customers.
  • Low Payment Counters including clipboards, dropdown counters, lap trays and portable chip & pin Low payment counters or an alternative such as portable chip and pin machine, a lap tray or a clipboard.
  • Low Reception/Information counters Low Reception/Information counters available for wheelchair users.
  • Automatic doors present Our premises are fitted with automatic doors to ease entry.
  • Customer lift provided A customer lift has been provided.
  • Accessible lift provided An accessible customer lift has been installed, improving access for wheelchair users.
  • Parent with pushchair access Our premises are accessible to parents with a pushchair or pram.
  • Baby changing facilities We provide baby changing facilities.

Car park and drop off.
Car park and drop off.

Access at entrance.
Access at entrance.



Access to all areas.
Access to all areas.